What happens to your callers once they’re put on-hold?
According to AT&T: 70% of business callers get put on-hold.
The NAT Association reports that callers who get silence while on-hold will abandon that call in a very short time.
Callers who listen to information that relates to their call while on-hold will stay on the line longer.
Your customized on-hold audio program plays to a captive audience who have an interest in what you have to say. It’s an effective marketing tool and a smart way to tell your callers something about you they probably didn’t know…..and they’ll likely hold for you ’till you get back to take their call.
You’ve spent a lot to get that phone to ring…. don’t let callers get away!
Chances are pretty good that you brought up our web site because either you’re ready to add a custom on-hold audio program to your phone operation… or you can’ t find the production guys that sold you the one you have…. and you’d like it updated.
Hi,.. I’m Tom, and my intent is to make you comfortable with the fact that we’re the right call. I’ve been producing On-Hold programs for about 20 years. Mainly for local business in-and-around Syracuse, NY. I’ve produced programs for clients in big and not so big markets. I think we’re currently in about 7 states. Although we’ve grown over the years and are adding new customers all the time,.. we’ve never forgotten that it’s service that got us where we are.
The approach is basic. Write and Produce a quality program that makes a positive impression on your callers.
I’d be glad to answer any questions you have. Please give me a call or drop me an email. 315-715-4310